Strategic Objectives

1.       Corporatisation and Privatisation 

Ministerial Strategic Objectives 1: 

·         To Implement Corporatisation and Privatisation  

The Ministry of Communications continues to differentiate between the policy setting roles and the implementation / operations roles.  The Ministry and the departments will work on all the regulatory, financial and human resource issues to facilitate corporatisation and privatisation. 

·         To Collaborate with Government Agencies  

In an effort to implement corporatisation, the Ministry seeks to engage and collaborate closely with relevant agencies.  Various committees and taskforces will be strengthened to provide linkages and feedback platforms.  Thus the Ministry will continue to deregulate services and liberalise the communications sector. 

Departmental Strategic Objectives 1:  

·         To reduce governmental presence in the provision of transport and communications services and to promote greater private sector participation; 

·         To privatise certain services currently run by the department;  

·         To establish and open up Brunei Darussalam Ships Registration;  

·         To integrate effectively transport and land use for future planning of the nation; 

·         To ensure fair competition in the communication market;  

·         To prepare for the establishment of corporate entities such as the Marine and Port Authority, Brunei Ports Berhad (Ports Services Operator), Civil Aviation Authority, Brunei International Airport Berhad (Airport Management);  

·         To outsource certain airport services such as electrical maintenance, airfield infrastructure maintenance; and  

·         To establish free trade zones at Brunei International Airport and Muara Port such as the Airport Free Trade Zone Authority and Port Free Trade Zone Authority.    

2.       Private Sector Facilitation and Participation  

Ministerial Strategic Objectives 2:  

·         To nurture and facilitate private sector participation  

The Ministry will broaden and deepen private sector participation, particularly the small and medium enterprises in communications industry through outsourcing and other business models such as Public Private Participation. 

·         To monitor and review private sector performance  

The performance of the communications industry players will be closely monitored and reviewed by the Ministry so that interventions and facilitation may be provided continually.  

·         To provide favourable conducive business environment  

The Ministry endeavours to increase the GDP contributions from the communications industry.  In this regard, the Minister will foster and maintain an environment conducive to investment and operating business in the communication sector in the country. 

Departmental Strategic Objectives 2:  

·         To encourage existing main and other shipping lines to expand their transshipment activities; 

·         To encourage port service providers to expand its transit activities including loose cargo, cars and car spare parts;  

·         To develop local freight forwarding companies and others into multi modal operators;  

·         To develop and strengthen local companies in transportation and haulers activities; 

·         To provide attractive Ports Tariffs;  

·         To encourage private sector participation in postal business activities;  

·         To implement e-government services;  

·         To enhance Land Transport Department services;  

·         To provide conducive inland and cross-border movement of goods;  

·         To encourage private sector participation to provide value-added services;  

·         To create a series of incentives for the local ICT industry;  

·         To encourage the development of their core competencies locally before expanding into the global market; 

·         To promote Brunei Darussalam on the global scene as an attractive destination for foreign investors to invest in Brunei Darussalam;  

·         To develop local ICT players capable of implementing e-government projects;  

·         To identify new services such as bunkering facilities;  

·         To provide reception facility through private sector participation;  

·         To encourage shipping line or principal to base at Muara Port;  

·         To diversify postal activities into new product or services;  

·         To implement Universal Service Obligations; and  

·         To encourage private sector suppliers to adopt electronic commerce, thereby improving their competitiveness. 

3.       Infrastructure Development  

Ministerial Strategic Objectives 3:  

·         To enhance infrastructure and optimise utilisation  

All the departments and the Ministry continue to ensure:  

                        i.         That the public infrastructure in the country be developed to match the needs of all stakeholders; 

                      ii.         That supply is always ahead of demand; and  

                     iii.         That free trade zones are established at Brunei International Airport and Muara Port.  

·         To strengthen maintenance and support services  

Proper maintenance and support system will be strengthened to optimise utilisation and to ensure that the infrastructure is appropriately utilised.  

Departmental Strategic Objectives 3:  

·         To continuously improve and upgrade facilities and services at the airport in general and the passenger Terminal in particular through various expansion projects; 

·         To develop regional distribution, transshipment and logistics activities at Brunei International Airport and Muara Port;  

·         To establish the airport as a regional refueling centre by offering the most attractive fuel prices and liberalising fuel suppliers;  

·         To build a 5 star Airport Hotel within the airport gazette area;  

·         To improve transportation systems;  

·         To improve public transportation services;  

·         To promote and support multi-modal transportation;  

·         To develop regional distribution and logistics; activities (encourage re-export by sea); 

·         To roll out high speed wired and wireless broadband infrastructure connectivity for every citizen;  

·         To centralise mobile network system;  

·         To enhance the capabilities of EG-Bandwidth;  

·         To build an R & D research institute;  

·         To make full use of Next Generation Network (NGN) infrastructure by offering a wider range of services; 

·         To build broadband convergence services;  

·         To improve accessibility to public transport facility;  

·         To improve integration of various modes of land transportation;  

·         To improve human resources competency of the department and its related industry; 

·         To align the human resources development with the Land Transport Departments’ function and responsibility;  

·         To develop a competent and professional workforce in land transport related industry; 

·         To construct a modern in-flight kitchen infrastructure; and  

·         To ensure the runway, taxiway and apron are in excellent condition that meets operational requirements. 

4.       Operations Enhancement  

Ministerial Strategic Objectives 4:  

·         To adopt international best practices  

All relevant departments are urged to adopt international best practices so as to ensure efficient transport and communication operations so as to facilitate passenger and cargo movements as well as facilitate trade and tourism.  

·         To reduce bureaucracy and increase productivity  

The Ministry supports the use of appropriate technology and adoption of e-government services to improve productivity.  Government services to the public and stakeholders will be delivered to progressively convenient and accessible manners.  Internal process such as sound financial management and process reengineering are encouraged.  

·         To develop hubbing activities  

The relevant sectors within the Ministry shall promote and develop hubbing activities.  

Departmental Strategic Objectives 4:  

·         To improve data collection / info / statistics from Ports Service Providers and other relevant government agencies (e.g. Royal Customs & Excise, Health, Agricultural / Ministry of Industry and Primary Resources);  

·         To provide competitive services and attracting vessels destined to North-East Asia (China, Japan, Korea, Australia, etc.); 

·         To encourage cruise ship operators to berth in Brunei Darussalam;  

·         To simplify processes;  

·         To transform the Brunei Postal Services into a modern one with necessary technological inputs and to introduce new services based on modern technology and improve quality of mail and efficiency of mail delivery;  

·         To improve efficiency and productivity of Postal Services;  

·         To make Postal Services as a one window multi-counter services centre for the public to do their everyday business with the government and private sectors;  

·         To provide the public with easy access to postal information;  

·         To encourage a more balanced competition in the telecommunications industries making telcos compete on a level playing field; 

·         To be transparent to the public on government processes;  

·         To introduce seamless services and revamping back-end business processes to tie in with front-end electronic services; 

·         To use appropriate tools to provide efficient and effective services;  

·         To promote the provision of value added services;  

·         To ensure the key legislation is put in place to cater to the current industry environment; 

·         To enable ‘next generation’ public services delivery;  

·         To encourage migration to the electronic channel to increase interfaces between government with citizens and business;  

·         To support the introduction of the new portal ‘www.gov.bn’ as a single entry point to online government information and services; 

·         To support the adoption of e-procurement in the government that will encourage private sector suppliers, including SMEs, to migrate to electronic commerce, thereby generating fundamental changes to their internal processes and competitiveness; 

·         To produce and analyse national and international IT statistics on communications; 

·         To provide the highest comfort level of arriving, departing and transit passengers as well as the general public and airport staff;  

·         To install integrated baggage handling system that caters for all aircraft operations and meeting airport security requirements; 

·         To attain the highest standard of efficiency through improved facilities and services; and  

·         To provide facilities for the physically challenged individuals.  

5.       Human Resource Development  

Ministerial Strategic Objectives 5:  

·         To increase professionalism and competency  

All personnel and staff will be subjected to a structured competency development process so as to effectively implement the strategic plan of the Ministry.  

·         To facilitate training and education to stakeholders  

The Ministry will facilitate relevant training schemes and promote public awareness related to selected areas, for example, cadet training will be strengthened to encourage more locals to participate in the industry.  

Departmental Strategic Objectives 5:  

·         To enhance road safety through better driving learning and tests;  

·         To enhance marine cadet officer training programs and facilities;  

·         To develop ICT training industries;  

·         To develop local expertise at Authority for Information Communication Technology Industry;  

·         To promote an e-culture in the community by pressing on with the e-government program; 

·         To provide minimum training to meet the competency requirements for the operation of Air Navigation Services and Aerodrome;  

·         To provide minimum training to meet the competency requirements to perform regulatory functions; 

·         To provide training in the form of initial training, on the job training and recurrent training (refresher course) in all disciplines of DCA for the continuing development of their knowledge and skills related to their respective responsibility; 

·         To participate in seminars and workshops organised by ICAO and international and regional aviation-related organisation;  

·         To develop transport training industry; and  

·         Bridge digital divide by promoting human resource management.  

6.       Safe, Secure and Clean Environment  

Ministerial Strategic Objectives 6:  

·         To comply with and maintain international safety and security standards  

The Ministry stresses the importance of compliance with relevant international organisation standards and requirements such as ICAO and IMO. 

·         To promote preservation of environment for sustainable development  

The Ministry supports the national aspiration towards protecting the environment, especially in the context of oil spill, traffic pollution and waste discharges from ships and automobile workshops. 

Departmental Strategic Objectives 6:  

·         To attain the highest standards of aviation safety, security and efficiency through improved facilities and services;  

·         To improve the delivery of roles and responsibilities, functions and to adhere to international obligations and requirements of ICAO and IMO;  

·         To ensure and maintain all compliance with the safety and security-related provision in all safety-related annexes as required by ICAO and IMO;  

·         To incorporate security features in the design of infrastructure so as to ensure airport and port security; 

·         To install 100% hold baggage screening (HBS) integrated with modern baggage handling system; 

·         To enhance airport and port security through meeting International Standard and to install security equipment;  

·         To enhance safety and protection of the marine environment;  

·         To improve drivers and vehicles safety and to protect public interests;  

·         To improve facilities for cyclists and pedestrians;  

·         To reduce carbon dioxide (CO₂) emission from vehicles;  

·         To improve road safety instruments, awareness programs and standards in public transportation;  

·         To improve driving standards / drivers quality; and  

·         To introduce road safety audits.