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We refer to the opinion in the Borneo Bulletin on 9th September 2017 made by “Post Office Regular” on the delivery of parcels, and thank the writer for his/her support and suggestions on the improvement of postal services.
3.1 Some items or packages are required to be collected at the post office in order to fulfill the procedure for Customs Declaration. This is normally the case when the package is believed to contain controlled products or dutiable items and / or items that require prior approvals.
3.2 In some circumstances, the collection advice card is given when the recipient is unavailable to receive the item at the delivery address.
3.3 On tracking system of items, the public may wish to know that the tracking information does not include the cargo and forwarding services. Regretfully, the Postal Services Department continues to experience delay in receiving tracked items due to limited cargo services and connectivity between the country of origin and Brunei Darussalam.
In this regard, the Postal Services Department continues to make every effort to look for the right solutions to improve connectivity, including the possibility of establishing a strategic location as a focal point for collection of cargoes before delivery to Brunei Darussalam. This will include, among others, the establishment of virtual post and office of exchange.
The public may wish to know that delaying delivery of items received from overseas is not in Post Offices’ interests as it may create undesireable backlogs of mails and parcels at the Mail Processing Centre.
3.4 To further improve its services, the Postal Services Department has installed a domestic mail tracking system which is currently operational to monitor the delivery of Express Mail Services.
3.5 The Postal Services Department welcomes the suggestion on notifications for recipients made through short messaging systems. In this regards, we encourage recipients to provide their mobile phone numbers for easier notifications.
For any further clarification, the Postal Services Department welcomes the writer to contact the officer in charge at the following address:-
Head of Operations
Mail Processing Centre
Old Airport Road
Telephone Number: 2384423
This measure is undertaken to ensure that the dropping-off zone is available at all time for the convenience of every users and the public in general. The bollards are arranged in such a way that it will allow a much safer and spacious lane for drop off as well as handling of baggages and preventing vehicles from prolonged waiting and parking in the area.
We appeal to all members of the public to observe the new measure in order to ensure the safe and smooth flow of traffic for the benefit of all.
Reference to the opinion by the ‘Concerned Fisherman’ regarding the new regulations for boat trailers, published in the Borneo Bulletin’s Opinion Page on Wednesday, 20th September 2017.
The Public Relations Unit wishes to thank the views expressed through various media and fully appreciates the concerns regarding the requirement for special driving licences and insurance coverage for boat trailers.
The Public Relations Unit wishes to inform the members of the public that this requirement has existed in the Road Traffic Act (Chapter 68) since 1956, and amended in 2007.
The Land Transport Department welcomes drivers with driving proficiency and skills for boat trailers to contact the Land Transport Department at 2451980 extension 510/511/513 to arrange for a driving test without the need to attend any driving lessons. The test can be conducted at a location convenient to the the driver. Upon passing this test, the driver will be issued with a Class 2B licence. Drivers with Class 2 driving licence are not required to undergo the driving test.
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